Draft — not legal advice

This page is an AI-written draft and has not been reviewed by a lawyer. It describes what this website actually does with the details you send, read from the code that handles the forms. It has not been checked by a qualified person, and the retention period below is still blank. TOGASHYAMO should have someone with legal authority read and approve it before relying on it.

What We Collect

What You Type

Only the fields on the form in front of you. Not every form asks for all of them:

• Name
• Email
• Phone
• Country
• Quantity
• Enquiry type
• Base colour
• Strap colour
• Pattern
• Size
• Message

Four of those — base colour, strap colour, pattern and size — describe the sandal itself and are only sent from the Made Personal form. Nothing on this site asks for a payment card, a postal address or a date of birth.

What Is Recorded Without You Typing It

When a form is submitted, the server also stores:

• Date — the date and time the enquiry arrived.
• Source — which of the two forms it came from.
• IP — the network address your browser connected from.
• User agent — the line your browser sends naming itself and your operating system.

The address and the browser line are kept so that a wave of automated submissions can be told apart from real ones after the fact. They are not used to build a profile of you and they are not looked up against any outside service.

What We Do Not Collect

This site runs no analytics, no advertising tags and no third-party scripts. It sets no cookie on your browser for reading it — the only cookies WordPress sets are for people who log in to administer the site. Fonts and images are served from this site, not from an outside provider.

The two spam checks on the forms need nothing from you: one is an empty field kept out of sight that only automated software fills in, the other is the number of seconds between the page loading and the form being sent.

What It Is Used For

To read your enquiry and answer it, and — if you asked for a pair — to quote, make and arrange the sandals you described. We reply to every message within two working days. If a conversation turns into an order, the same details are what we work from.

We do not send marketing to an address given on an enquiry form. Joining the TOGASHYAMO circle is a separate decision, made somewhere else on the site.

Where It Goes

Each enquiry is written to a table in this website's own database, on the hosting that serves the site. At the same time a copy is emailed to the TOGASHYAMO enquiry inbox so that a person sees it; that email travels through the mail service the hosting uses.

People with an administrator account on this site can read the stored enquiries and download them all as a spreadsheet file. That is the full list of who can reach them. Nothing is sold, and nothing is passed to anyone else except where a delivery or payment provider needs it to complete an order you have placed, or where a law requires it.

How Long It Is Kept

To be decided by TOGASHYAMO — this figure has deliberately been left blank.

As the site stands, nothing deletes old enquiries automatically: an enquiry stays in the table until someone removes it by hand. How long it should be kept depends on where the business is registered and how it keeps its records, so it is not a decision this page can make for you. Until a period is set and written here, please read the answer as: kept until removed on request.

Asking To See It Or Have It Deleted

Write to us and say which enquiry you mean — the email address you used is usually enough to find it. We can tell you what is stored, correct it, or delete it.

Use any of the contact routes on the Contact page.

Two Housekeeping Fields

For completeness, the stored record also carries a running number so that one enquiry can be told from another, and a yes/no mark saying whether the notification email went out. Neither says anything about you.